USE OF THE SERVICE
(a) Specifically you agree not to do any of the following:
(1) upload to or transmit on the Service any indecent, obscene, defamatory, harassing, violent or otherwise objectionable material, or any material that is, or may be, protected by copyright, without permission from the copyright owner;
(2) upload to or transmit on the Service any solicitations or advertisements of business;
(3) use the Service to violate the legal rights (including the rights of publicity and privacy) of others or to violate the laws of any jurisdiction;
(4) misrepresent an affiliation with any person or organization;
(5) intercept or attempt to intercept electronic mail not intended for you;
(6) upload or otherwise transmit files that contain a virus or corrupted data;
(7) restrict or inhibit use of the Service by others;
(8) post “spam,” transmit chain letters or engage in other similar activities;
(9) collect information about others (including e-mail addresses) without their consent;
(10) solicit personal information from anyone under 18 or solicit passwords or personally identifying information for commercial or unlawful purposes;
(11) download a file or software or include in a message any software, files or links that you know, or have reason to believe, cannot be distributed legally over the Service or that you have a contractual obligation to keep confidential (notwithstanding its availability on the Service);
(12) harass, abuse or “stalk,” another user, or attempt to do any of the foregoing; or
(13) engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Service, or which, as determined by the Company, may harm the Company or users of the Service or expose them to liability. Without limiting any of the foregoing, you also agree to abide by any code of conduct applicable to the Service or any service available on the Service.
(b) Any content and/or opinions uploaded, expressed or submitted to a message board, blog, chatroom or any other publicly available section of the Service (including password-protected areas), and all articles and responses to questions, other than the content provided by the Company, are solely the opinions and responsibility of the person or entity submitting them and do not necessarily reflect the opinions of the Company. You understand and acknowledge that you are responsible for whatever content you submit, and you, not the Company, have full responsibility for such content, including its legality, reliability and appropriateness. By uploading or otherwise transmitting material to any area of the Service, you warrant that the material is your own or is in the public domain or otherwise free of proprietary or other restrictions and that you have the right to post it to the Service. You grant to the Company the right to use all content you upload or otherwise transmit to the Service in any manner the Company chooses, including, but not limited, to copying, displaying, performing or publishing it in any format whatsoever, modifying it, incorporating it into other material or making a derivative work based on it.
(c) The Company reserves the right, but does not assume any responsibility, to (1) remove any material posted on the Service which the Company, in its sole discretion, deems inconsistent with the foregoing commitments (including any material that the Company has reason to believe constitutes, or for which the Company has received notice of its constituting, a copyright infringement); and (2) terminate any user’s access to all or part of the Service. However, the Company can neither review all material before it is posted on the Service nor ensure prompt removal of objectionable material after it has been posted. Accordingly, the Company assumes no liability for any action or inaction regarding transmissions, communications or content provided by third parties. The Company reserves the right to take any action it deems necessary to protect the personal safety of users of this Service and the public; however, the Company has no liability or responsibility to anyone for performance or nonperformance of the activities described in this paragraph.
(d) Your failure to comply with the provisions of (a) or (b) above may result in the termination of your access to the Service and may expose you to civil and/or criminal liability.
All Submissions or other information sent by you to the Company or business partners in response to solicitations on this Service will become the Company’s property and you agree that all intellectual property rights therein are transferred to the Company. If we solicit Submissions through features or activities on or through the Service that require use of our copyrighted works, we grant to you a non-exclusive license to create a derivative work of such works to the extent required to make your Submission and only for the purpose of making your Submission. For avoidance of doubt, the Company shall own any developments by the Company or on its behalf arising out of your Submissions. To the extent the Company does not own such materials, you grant and agree to grant the Company a non-exclusive, royalty-free license to utilize, create derivative works of, distribute and sublicense such materials for any purpose in connection with the Company’s web Services, products and services. You have no expectation of any review, compensation or consideration of any type for all Submissions hereunder.
You understand that any postings, or content submitted for posting, to publicly available portions of the Service, including chat areas, message boards and the like (“Public Areas”) are non confidential for all purposes. You have no expectation of privacy related to Public Areas.
PAID FEATURES AND REFUND POLICY
You authorize us or our payment vendor to automatically charge your credit card, debit card or alternative payment method for the amount of the fees for the feature you select, plus any applicable fees and taxes.
Payments are non-cancelable and non-refundable, even if you close your account or delete your account.
All fees are subject to change at the discretion of the Company. Your fees will not change in the middle of any payment term, and any changes will be effective upon the next payment made. A number of our Services may allow you to purchase virtual currencies and virtual items for use in our Services. You are also able to purchase Service merchandise through our website. You acknowledge and agree that all purchases made by you through the Services are non-refundable. Also, if you are under the age of 13, you will need your parent to make any purchase in our Services. You acknowledge and agree that we are not required to refund your money or compensate you for any unused virtual goods if your access to the services is terminated or the Services are no longer available.
Refunds will not be given to players who have been banned from the game for any reason, including violating the terms and conditions of use.
TERMINATION OF ACCESS
We have the right, in our absolute discretion, to terminate your access to the Services at any time without prior notice to you where we believe that you have not complied with any of these Terms of Service or any or our rules of use, codes of conduct or any or our instructions for our Services.
PUBLIC FORUMS AND COMMUNICATION
“Public Forum” means an area, Service or feature offered as part of the Service that offers the opportunity for users to distribute Submissions for viewing by one or more Service users, including a chat area, message board or social community environment.
You acknowledge that Public Forums and features offered therein are for public and not private communications, and you have no expectation of privacy with regard to any Submission to a Public Forum. We cannot guarantee the security of any information you disclose through any of these media; you make such disclosures at your own risk.
You are and shall remain solely responsible for the Submissions you distribute on or through the Service under your username or otherwise by you in any Public Forum and for the consequences of submitting and posting same. We have no duty to monitor any Public Forum.
Also, you should be skeptical about information provided by others, and you acknowledge that the use of any Submission posted in any Public Forum is at your own risk. For example, we are not responsible for, and we do not endorse, the opinions, advice or recommendations posted or sent by users in any Public Forum and we specifically disclaim any and all liability in connection therewith.
We owe you no obligation, and therefore may refuse to post, deliver, remove, modify or otherwise use or take any action with respect to Submissions you distribute.
We reserve the right to screen, refuse to post, remove or edit Submissions at any time and for any or no reason including, without limitation, if your Submission fails to conform to our rules of conduct discussed in the Use of the Service section above, in our absolute and sole discretion without prior notice, although we have no duty to do so or to monitor any Public Forum. If we elect to screen Submissions, there may be a delay in the posting of such content in a Public Forum to allow for a review process. If we have questions about your Submissions including, without limitation, the copyright, we may contact you for further information including, for example, to verify that you own the copyright or otherwise obtained permission to post the material.
COPYRIGHT RESTRICTIONS/USE OF CONTENT
The entire contents of this Service (including all information, text, displays, images and audio and any software made available through or in connection with the Service) and the design, selection and arrangement thereof, are proprietary to the Company or its affiliates or licensors and are protected by United States and international laws regarding copyrights, trademarks, trade secrets and other proprietary rights. You are authorized only to use the content on the Service for personal use or legitimate business purposes related to your role as a current or prospective user of the Service. You may not copy, modify, create derivative works of, publicly display or perform, republish, store, transmit or distribute any of the material on this Service without the prior written consent of the Company, except to: (a) store copies of such materials temporarily in RAM, (b) store files that are automatically cached by your web browser for display enhancement purposes, and (c) print a reasonable number of pages of the Service; provided in each case that you do not alter or remove any copyright or other proprietary notices included in such materials. Neither the title nor any intellectual property rights to any information or material in this Service are transferred to you, but remain with the Company or the applicable owner of such content. Except as expressly authorized by the Company in writing, you may not reproduce, sublicense, distribute, sell or exploit for any commercial purposes (a) any part of this Service, (b) access to this Service or (c) use of this Service or of any services or materials available through this Service.
The Company name and logos, and all related names, logos, product and service names, designs and slogans contained in the Service or any software provided or accessed in connection therewith are trademarks of the Company, its affiliates, licensors and/or contractors unless otherwise clearly specified in writing. You may not use such marks without the prior written permission of the Company. All other names, brands and marks are used for identification purposes only and may be the trademarks of their respective owners.
SOFTWARE AND DOWNLOADS
ACCESS AND INTERFERENCE
You agree that you will not (b) use any manual process to monitor or copy any of the material on this Service or for any other unauthorized purpose without the prior written consent of the Company, (a) use any robot, spider or other automatic device, process or means to access the Service, (c) use any device, software or routine that interferes with the proper working of the Service, (e) take any action that imposes an unreasonable or disproportionately large load on the Company’s infrastructure, (d) attempt to interfere with the proper working of the Service or (f) access, reload or “refresh” transactional pages, or make any other request to transactional servers, more than once during any three (3) second interval.
LIMITATION OF LIABILITY
The Company does not assume any liability for the materials, information and opinions provided on, or available through, the Service (the “Service Content”). Reliance on the Service Content is solely at your own risk. The Company disclaims any liability for injury or damages resulting from the use of any Service Content.
THE SERVICE, THE SERVICE CONTENT AND THE PRODUCTS AND SERVICES PROVIDED ON OR AVAILABLE THROUGH THIS SERVICE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS. NEITHER THE COMPANY, ITS LICENSORS OR CONTRACTORS, NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICE, THE CONTENT, PRODUCTS OR SERVICES. SPECIFICALLY, BUT WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY, ITS LICENSORS, ITS CONTRACTORS NOR ANYONE ASSOCIATED WITH THE COMPANY WARRANTS OR REPRESENTS THAT THE SERVICE, THE SERVICE CONTENT OR THE PRODUCTS AND SERVICES PROVIDED ON OR THROUGH THIS SERVICE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED; THAT DEFECTS WILL BE CORRECTED; THAT THE SERVICE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT THE SERVICE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. THE COMPANY AND ITS LICENSORS AND CONTRACTORS DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT.
IN NO EVENT WILL THE COMPANY OR ITS LICENSORS OR CONTRACTORS BE LIABLE FOR ANY DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE SERVICE, THE SERVICE CONTENT, ANY SERVICES PROVIDED ON OR THROUGH THIS SERVICE OR ANY LINKED SERVICE, INCLUDING ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, LOST PROFITS OR DAMAGES RESULTING FROM DELAY, INTERRUPTION IN SERVICE, VIRUSES, DELETION OF FILES OR ELECTRONIC COMMUNICATIONS, OR ERRORS, OMISSIONS OR OTHER INACCURACIES IN THE SERVICE OR THE SERVICE CONTENT OR SERVICES, WHETHER OR NOT THERE IS NEGLIGENCE BY THE COMPANY AND WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES.
You acknowledge and agree that neither the Company nor its licensors or contractors operate or control the Internet and that: (i) viruses, worms, trojan horses or other undesirable data or software; or (ii) unauthorized users (e.g., hackers) may attempt to obtain access to your data, web Service, computer or network. The Company uses what it believes to be reasonable efforts to protect itself and its Service users from such unauthorized use, but the Company and its licensors and contractors are not responsible for failures resulting from the acts or omissions of third parties not controlled by or under contract with the Company.
INTERACTION WITH OTHER USERS
As a condition of access to the Service, you release the Company (and its shareholders, partners, affiliates, directors, officers, subsidiaries, employees, agents, suppliers, third party information providers, licensors, licensees, distributors and contractors) from claims, demand and damages (actual and consequential) of every kind and nature arising out of or in any way connected with any dispute you may have with any other user of the Service. The Company will have the right but not the obligation to resolve disputes between users relating to use of the Service, and to the extent that it elects to resolve such disputes, the Company will do so in good faith based on the general rules and standards of the Company and the Service. You release the Company (and its shareholders, partners, affiliates, directors, officers, subsidiaries, employees, agents, suppliers, third party information providers, licensors, licensees, distributors and contractors) from claims, demand and damages (actual and consequential) of every kind and nature arising out of or in any way connected with the Company’s resolution of such disputes.
LINKS TO OTHER SERVICES
The Service may contain links to other web Services on the Internet. The Company is not responsible for and does not endorse the content, products, services or practices of any third party web Services, including, without limitation, Services framed within the Service and does not make any representations regarding their quality, content or accuracy. Your use of third party web Services is at your own risk and subject to the terms and conditions of use for such web Services.
The Company is not responsible for any products or services you may elect to purchase, download or use from any third party distributor, merchant or other information or service provider (“Merchant”). All transactions regarding goods or services offered by Merchants, including, but not limited to, the purchase and payment terms for such goods or services, warranties, guarantees, maintenance and delivery, are solely between you and the Merchant and are governed by the terms of the agreement between you and the Merchant. The Company is not a party to any transactions between you and a Merchant, and is not liable for any direct or indirect costs or damages arising out of any dispute between you and a Merchant. NEITHER THE COMPANY, ITS LICENSORS OR CONTRACTORS, NOR ANY THIRD PARTY PROVIDER, OTHER THAN THE MERCHANT OFFERING SUCH GOODS OR SERVICES, MAKES ANY EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES REGARDING THE GOODS OR SERVICES OFFERED BY SUCH MERCHANT, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT OR COMPATIBILITY.
SUSPECTED COPYRIGHT INFRINGEMENT
In accordance with the Digital Millennium Copyright Act (“DMCA”) and other applicable law, the Company may, in appropriate circumstances and in the Company’s sole discretion, terminate your access to this Service if it deems you to be a repeat infringer. The Company may also, in its sole discretion, limit your access to the Service and/or terminate your membership if you infringe any intellectual property rights of others, whether or not there is any repeat infringement.
If you are a copyright owner or an agent thereof and believe that any user Submission or other content infringes upon your copyrights, you may submit a notification pursuant to the DMCA by providing our Copyright Agent with the following information in writing (see 17 U.S.C. 512(c)(3) for further detail):
A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online Service are covered by a single notification, a representative list of such works;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit us to locate the material;
Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an electronic mail address;
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Herotainment’s Copyright Agent for notice of claims of copyright infringement on the Service can be reached as follows:
Attention: 99 Madison Avenue, Suite 403, New York, NY 10016 or at
You acknowledge that if you fail to comply with all of the requirements of this Section, your DMCA notice may not be valid.
You agree to abide by U.S. and other applicable laws, including export control laws, and not to transfer, by electronic transmission or otherwise, any software or other content downloaded from the Service to a destination prohibited by such laws, without first obtaining, and then complying with, any requiService government authorization. By downloading any software from the Service, you warrant that you are not located in any country, or exporting such software to any person or place, to which the United States has embargoed goods. You further agree not to upload to the Service any data or software that cannot be exported without prior written government authorization, including, but not limited to, certain types of encryption software.
99 Madison Avenue
New York, NY 10016
March 1, 2016